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REBATES!
BY
Tim Duffy
As you have probably seen on my numerous television appearances I have received over $1,500 worth of Computer Hardware and Software using rebates. In most instances I paid nothing except the tax and postage. While in other instances not only have I gotten the software or hardware free but received additional money just by knowing how to take advantage of the offer. Of the dozens of rebates there have been only two occasions that I paid additional funds that were not 100% refunded.
How to rebate
The first thing you have to do each and every
Sunday is read all of the ads including but not limited to Best Buy, Circuit City, CompUSA, Office Depot, Office Max, and all of your local computer outlets. You also have to know the time limits on the advertising.
Best Buy
Their advertising is generally good for one week, however, they do have limited times on some rebates specifically during the holidays where they may be only good for one day.
Circuit City

Free Stuff
Same as above
Office Depot
Same as above
CompUSA

Their ad circular is generally good for two weeks; however, they also have some limited time offers. You have to act quicker with CompUSA, as they are the only one that I have knowledge of that does not give rain checks when they run out of a particular rebate item. So time is of the essence. I have seen numerous instances where by 11:00 a.m. Sunday morning they are completely out of a particularly hot item.

Office Max

Office Max is the only retailer that puts out a circular that is generally good for one month. But like the others they too have some limited time offers only good for a particular week. Office Max is also very generous in providing the consumer with a rain check. Should the advertised item become unavailable a substitution of an item of equal or greater value will be offered.
The exception to this would be if a particular item stated that there was a limited amount available. Who has the best and easiest rebate program?
Office Max far exceeds the competition in ease of rebating and the punctuality of sending out the rebate checks.
The reason I say that their program is the easiest is because they have one rebate form for the entire month so if you buy several different items you do not have to do multiple submissions and wait for multiple checks. They also provide you with a duplicate receipt, so it is not necessary to photocopy the original to send in. It has also been my experience and the experience of others I have talked to that you will receive your rebate check in a timely manner, generally six to eight weeks and more often than not, closer to the six weeks.

Circuit City

UPDATE:
Circuit City has changed and now have a more reasonable return policy.

I can not say anything good or bad about Circuit City's rebates. The reason for this is my personal dislike of any business that charges a 15% restocking fee on all returned merchandise that has been opened even if the product proves to be defective or at least not compatible with your needs. Therefore I do not shop at Circuit City! I do however read their ads on a weekly basis for competitive markdown purposes.

CompUSA Best Buy

Both CompUSA and Best Buy take the longest time, generally five to six months before you will receive your check and this is not only from my personal experience but the experience of others according to the e-mails I have received.

Office Depot

Although I have only had a couple of rebates from Office Depot the average wait time was 3 months.

Staples

Update:
You can File your rebate on the internet.

My experience with Staples has been much the same as with Office Depot with one exception.
One $30 rebate was never received, however, when I brought this to the attention of my local Staples, the manager after reviewing my documentation promptly offered my choice of cash or an in store credit.
This shows that they are interested in customer satisfaction. Tim Duffy's rules for rebating.



One

Read the rebate form immediately. Note the deadline for the postmark and any special rules.

Two

Make sure that you have a legible copy of your original receipt to send in.

Three


Photocopy everything. The receipt, bar code, the completed rebate-form, etc.

Four
Get a receipt of mailing from your local post office so you can provide proof if needed that you sent in the rebate within the required time. The cost for this is approximately 60¢ and can be 60¢ well spent. Five
Take a black marking pen and cross out the last four digits of your credit card number and the expiration date on your receipt. This only applies if you purchased with a credit card. This is done only because I believe in exercising caution with credit card numbers.

Five

A lot of rebate checks are printed on post cards and they can Easley be thrown out or stuck in a magazine and lost.

Last but not least enjoy your FREE SOFTWARE or HARDWARE.

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